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I’ve been surveying
a lot of managers lately and asking if they understand that part of their
job as managers is monitoring (one of the basic 4 functions of all management)? “Sure,” they
say. Then I ask, how well the meetings they run
and attend are? How well are they perceived? At this point there are multiple
expressions of panic, doubt and anxiety. Here’s
a way out if you spend a lot of time in meetings.
Why are we so afraid of
feedback? Is our fear of criticism of ourselves limiting our ability to effectively
manage? Of course managers know feedback is part of their job. “Sure,
I sit down with my people once a year” a manager says. Not only is
that too infrequent, but too often, it is one-way.
What else could the manager do differently to effectively manage his/her
time and the time of all our employees, especially when meetings are a large
portion of workplace time? The manager could ask for regular feedback on
how well the meetings are run. Unfortunately though, feedback to the manager’s
performance, which can be structured as a useful tool, is seldom even considered.
Here’s a simple,
non-threatening way to structure feedback on this key organizational practice:
Here are 6 powerful questions
to place on a handout sheet and leave on the table (anonymous, of course): Use
scales, e.g. 1-5, or 1-10 for each question.
Once you have the feedback,
commit to taking action for improvement. No matter how good you think you
are, you are using an expensive personal and organizational resource when
in meetings, and we can all get better.
How much of your organizational
time is in meetings?
For help on running productive meetings
For
help in meeting facilitation or training, Call:
1-800-852-9703
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